Managed IT Support Services You Can Trust

Managed IT Support Services involves outsourcing various IT management responsibilities and tasks to ensure a proactive approach towards network security, systems and application maintenance, backup and recovery. Our Managed IT Support Services offers around-the-clock monitoring to promptly identify and resolve issues, along with on-site and remote support for maintenance.

One of the key benefits of utilizing managed IT services is the cost efficiency that businesses can attain through the standardization and control of IT support costs. A managed service approach can also provide companies with robust security protocols, personalized backup and recovery solutions, and the latest cloud storage and hosting technology.

Yes, our team adopts a proactive stance towards the management of IT assets, which involves overseeing the hardware's life cycle and guaranteeing that all software has current licensing and is regularly updated with patches.

Managed Services from Digital Fire are ideal for small and medium enterprises with 10–300 users. Businesses benefit from enhanced security, robust business continuity plans, and a dedicated IT partner committed to their success.

Today’s technology is too complex for individual IT people or even small teams to handle. They can’t know everything it takes to support and secure your business. For smaller businesses, outsourcing all IT often makes sense. Larger organizations often have a mix of in house and outsourced IT solutions to provide the best of both worlds for the business.

Our managed services are priced on a per device basis. Complete our contact form and we can provide you with a personalized quote for your organization. Or use our pricing calculator located here.

Our response time is under two hours, but that’s the wrong question. The right question is how much less support will you need because your technology is running well. Our proactive IT approach prevents problems before they happen.

The Digital Fire office is in Oakville. However, we perform 80% of our work remotely. We have extra hardware in place to reduce the need to visit your office. For example, all the server and network hardware is attached to power outlets that can be remotely rebooted or powered off and on to get you back up and running in minutes instead of waiting for a technician to arrive.

At Digital Fire, we speak business. We understand that you need technical assistance, but you also need someone who communicates in well. Our IT Support Specialists excel in clear communication and will be there when you need them to understand your request and provide a quick solution.

Your current IT provider is probably fine. But in today’s world, fine isn’t good enough.

Digital Fire isn’t just another IT provider—we’re a technology partner you can rely on. We’re there when you need us, helping you leverage technology to drive real results in your business. Most IT providers are good people doing good work. The difference? With over 25 years of experience, systems, and processes, we don’t just support IT—we make it work for you.

With us, IT stops being a cost burden and becomes a competitive advantage. Other IT companies are fine. Digital Fire gives your business the edge you need.