Managed IT Services

Managed IT Services Provider You Can Trust

Your IT should be boring, not exciting

We take a proactive approach with dedicated IT Services, delivering a level of loyalty, operational efficiency, and dedication that is unsurpassed.

technology support

If your Team needs Tech Support regularly, then your Technology is hurting your Business

Technology should support your business—not create hassles and workplace stress. Managing your IT infrastructure yourself is not cost-effective for small businesses and medium-sized companies and can lead to costly emergencies. Our IT Services keep your business operations running and your technology working optimally day to day. Half of our team works to avoid IT problems before they even begin, ensuring your business stays productive and profitable.

Proactive Technology Management to Improve Your Operational Efficiency

implementing solutions that enhance your overall efficiency and reduce downtime. Your business deserves a managed IT services provider that supports your business goals and facilitates growth. Choose us to experience tremendous peace of mind; knowing you have a reliable, proactive IT service provider for an all-inclusive flat rate.

proactive technology management
technology support

Comprehensive Managed IT Services to Support Your Business Goals

Our expertise is aligning your technology with your business goals. Imagine having a dedicated IT expert who knows your business inside and out—your systems, needs, and goals—and is available 24/7/365 without ever taking a break, vacation, or sick day. While no single person can deliver that level of support, we’ve designed a solution that gives you the best of both worlds.

It starts with strategic IT consulting, giving you tailored advice for your  IT investments.  With proactive monitoring and IT support, our team anticipates and resolves issues before they impact your business operations, maintaining seamless productivity.

Our network management and security services protect your data and networks from cyber threats, giving you peace of mind. We assess and optimize your team's workstations, ensuring everyone has the right tools to work efficiently and effectively. By entrusting us with your IT needs, you can focus on growing your business while we handle the technical details.

How It Works

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Assessment

IT assessments that reveal risks and areas for improvement 

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Solution

Advanced, tailored solutions that align with your company goals and budget

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  Plan

Monthly, fixed-price plans at affordable rates

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Support

All-day technical support services - both on-site and remotely

With Us, You Get:

  1. A Dedicated Technician: Your own proactive IT specialist who understands your systems, works closely with your team and optimizes your technology regularly—even when everything is running smoothly.
  2. 24/7/365 Helpdesk Support: A fully staffed helpdesk ready to assist with any issue at any time, ensuring you’re never left waiting when something urgent arises.

By partnering with Digital Fire you have a skilled, reliable managed services provider dedicated to leveraging technology to enhance your success.

CONTACT US

Digital Fire Has Been a Trusted Partner for Business Technology Management Services since 1999

Since 1999, we have been offering business technology management solutions for a variety of industries:

it consulting

IT Consulting

Strategic advisory services to align your IT investments with your business goals

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IT Support

IT Support

State-of-the-art defences to protect your network from hacking and malware

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IT Security

IT Security

Reliable IT outsourcing that fills in the gaps where your current IT is insufficient

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IT Outsourcing

IT Outsourcing

Round-the-clock heroic assistance to swiftly address your tech concerns

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Computer Services

Computer Services

Industry-leading apps that enable your team to work securely from anywhere

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Hardware as a service

Hardware-as-a-Service

Enterprise-level hardware without the high costs and management headaches

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Take a Free Assessment of Your Information Technology

Evaluating the performance of your IT and business technology can be challenging for non-technical business leaders. This Scorecard will give you all the information you need to evaluate your technology environment from a strategic perspective. 10 Minutes of your time gives you the clarity you need! - can we change that part? I probably won't do it if I know it's 10 min, that's too long. I would say something like answering a few questions gets you the clarity you need - click here to get started or something like that.

GET YOUR FREE IT SCORECARD

We’re Proud of the Successes We’ve Shared With GTA Businesses

Here's what they're saying about us on Google

Frequently Asked Questions

Here are the most frequently asked questions by individuals and companies

  • How will you reduce my business’s IT issues?

    It’s all about standardization and process. There’s a lot more to it, but when you do IT right, you have fewer issues, and it saves your business both time and money.

  • What is your process for managed IT Services?

    That's the secret sauce: standardization, alignment, strategy, execution, and support. It’s easy to say and hard to do. That’s why we get better results than the competition.

  • What proactive work will you do as part of my IT Services?

    We place a strong focus on alignment with best practices. Your business technology will be well-prepared and maintained by a dedicated, proactive team. This team will visit your business regularly to work on your technology—even when nothing is wrong.


    You’ll have a scheduled time, such as every second Tuesday of the month, when a dedicated technician visits. Over time, you’ll get to know your technician, and they’ll get to know you and your business. This way, you get the best of both worlds: proactive care and personalized service.

  • What does your IT Services staff do on a daily basis - is everyone responding to emergencies?

    No. 50% of our staff is proactive through remote monitoring - most IT companies can’t say that. Our professional services focus on preventing issues and doing IT right, so you don’t experience emergencies in the first place.

Most companies think that their technology is fine

So they don't take action until it's too late

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